January 29, 2010, Newsletter Issue #9: Beware the Bias

Tip of the Week

You already have one strike against you: readers view information sites created by companies as "biased" and ergo less valuable. But turning your website into a "destination" site for your target audience is an attainable, albeit ambitious, goal. When possible, commission industry leaders from outside your company to create smart articles and videos to validate your commitment to knowledge vs. sales. Keep rich content free of promotions and offer free tools that solve problems to confirm your commitment to thought leadership.

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Byron White